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Jetblue Airways Corporation was founded in the year 1999 by David Neeleman under the name of “NewAir”. It is an American low cost airline. With its inaugural flight between John F. Kennedy International Airport (JFK), which is its operating base and Fort Lauderdale it launched its operations in 2000. It has its headquarters located at Long Island City, near New York and had corporate offices in Cottonwood Heights, Utah etc. It was the first in the airline industry to provide twenty four channels of live satellite television at all seats in their aircraft. In the year 2008 it started a new brand campaign namely happy jetting, which not only emphasised on low fares but also on complimentary on-board conveniences. The company has been honoured with many prestigious awards, the first one being “It Airline” by Vanity Fair It List in the year 2000. Since then it has received in numerable awards for their quality services and customer satisfaction. It offers a TrueBlue Mosaic service to its customers whereby if a customer earns a mosaic status they can avail number of Benefits like flight change and cancellation fees shall be waived off, they can earn extra bonus point, can check first and second bags for free, can redeem points for more space or more speed etc. The mosaic status can be achieved by the customers if they fly thirty segments plus 12,000 base flight points within a calendar year or by earning 15,000 base flight points within a calendar year.