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FAO Senior Director booker cash and carry Dear Sir. Dhanmondi customer number 701233502 I have been using booker since 1989 in various branches for my business, but now it is regret to say that the service from the Aldershot branch delivery department is pushing us to stop using booker, as agreed by Aldershot Brach catering manager Mr Timothy Bull our regular delivery day is every Tuesday. Every online order and paid with debit card it is not possible to be assured when it will be deliver or when we will get the delivery, with every difficulties to contact them always we have to call and chase them for any information about our order even when they miss to deliver no one bother to inform us, even when they miss a delivery and when we call they always give false promise and information, I would be happy if any one be honest and not wasting our valuable time and be more positive not jeopardise to our Business. After many telephone call and email about this issue, but no change, I had to write to you. Kind A Hamid.

I would like to thank your Manager and member of staff called Billy at your Bath branch for helping me on 09/11/2018 when I drove over a small black bin, which then got stuck under my car, there was also another member of staff who also helped (unfortunately I didn't get his name. Their customer service to me was excellent and well appreciated as I was on my way to work, once again many thanks.