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Complent: 5/26/2018 bigfoot java on 12305 meridian ave e Puyallup wa. My son and I about 90% of time get same size drinks. We been going there for years. This is the First time the girl that was rude. She asked what we wanted. I said first order is 44 oz and I told her type drink. And 2nd is 24 oz. I asked what else do you have sounds good. She told me. So as she started to make drinks. I was talking to my son. She then she handed me two drinks. They were both 24oz. I told her this one should been 44 oz. She then said she only charged me for too 24 0z. She, I said I'll pay diffence. Then she said, she do not know how to do the difference on the computer. Then she said, she did not hear me say 44oz. I said, I told you on the 1st order. Then she said with attitude, Next time you should been watching me make the drinKs. I said excuse me. That was rude. I do not know if she was having a bad day or what. But I worked with public From medical, and public all my life. You just do not be rude. If she did not hear me then maybe she should repeated my order. To ensure what to make. And not blame it was my fault. The drinks were ok. You can see all my transaction. Please talk to her. She did not need to end the conversation with being rude. I'll still continue to go there, this is my son and my, )me time). And the there other girl are great. Thank you for your time.

FOR THE LOCATION AT EVERETT MALL WAY NEXT TO PEP BOYS, THE IS THE MOST GROSSEST, NASTY AND PATHECTIE GROUP FEMALE I HAVE EVER KNOW TO WORK IN CUSTOMER SERVICE I got a coffee from this stand this morning and was drinking it when it when I felt a lump of something in my mouth, I spit it out and it was a BEE a FREAKING BEE I called the location to complaint and the lady answered the phone and asked how can she help me, I told her everything that happen and she spoke to one of the other females that was working there about what happen. The woman replied " WHATS THE BIG DEAL IT'S DEAD ALREADY" I stated seriously if I would have die (because I am allergic to bees) would that have been ok? The lady that answered the phone said oh, as I'm still on the phone and walked away from the background. When I asked what the girl name was the lady refused to give it to me. I will be filing lawsuit and have my lawyer contact the cooperate office and district manager. I have also wrote the department of health to make them aware that people are getting extra protein in a non protein beverage. THIS SITUATION WAS HANDLE SO UNPROFFESSIONAL NOT ONE PERSON APOLOGIZED INSTEAD I GOT A GROUP OF FEMALES WITH AN ATTITUDE THAT I COMPLAINED.

I have been to several Big Foot locations and bought many drinks. Lately, i am not getting all my points and i buy to coffee drinks. I am going to the Big Foot Java on 6th Ave in Tacoma. I should have had a free drink a long time ago. I am giving them my phone number associated with my account. Don't know why it is not recording all my drinks?.

On Dec. 11, 2020. My card was charged at 730pm. Unfortunately i did not purchase any item from them at that time. I go to the one on 212th in kent Washington in the morning. I wondering why my card was charge without my permission. Now i stop going because i am scare they took my information. I had to order another card. My card was with me the whole time.