Bank of China Shandong Branch Phone Number Bank of China Shandong Branch Contact Number Bank of China Shandong Branch Toll free number Bank of China Shandong Branch Email Address Bank of China Shandong Branch Customer Service Phone Number

HEllo. Between the company LLC "Trading House "Gidroremservice" of Russia, Ufa - "Buyer" and the company Shandong Hefa Steel Co., Ltd China – "Seller", an agreement was concluded No. SDHF230711 dated 11. 07. 2023 for the supply of honed pipes in the amount of 172, 290. ten yuan. According to the agreement and invoice SDHF230711, the company "Trading House "Gidroremservice" LLC made a payment in the amount of 30% prepayment – the amount of 51, 700 yuan (payment date 07/24/2023). The supplier, in response to a request to start production, sent the following message: "This morning, the bank's employees informed us that the deposit had been received by the receiving bank. But the deposit cannot be credited to our account, if we transfer the deposit to our account, we will need to pay a steel export tax of 13% when exporting. This is the so-called price including tax in yuan. If we follow this process, we need to adjust the price in the invoice to take into account the tax. Or, still in accordance with the previous price, your company transfers the deposit to our personal account, and after we receive it, we will refund you the deposit from another account. " The supplier did not put the products into production, thereby increasing the time for receiving the products. Our company did not agree with the Supplier's proposals to increase the cost of products by 13% and to re-deposit funds as a prepayment of 30%, and the Supplier was asked to return the deposit to the Buyer, and after receiving the money, make payment under a new contract and invoice to another Supplier's settlement account. The supplier refuses to return the funds, and says that they are not on his checking account. Can I get the money back through the application in.